Help and configuration

Sending purchased products via eBay messages

Purchased products can be shipped in two ways:

  • only to the Customer's email address specified in eBay account settings,
  • to the Customer's email address specified in eBay account settings and through eBay direct messages.

You can modify the content of the sent message. To do this, go to the monitoring settings and select the Shipment settings option from the right menu, and then make changes in section Message sent by the eBay message.

To configure the shipping method, go to the tab Products / eBay / settings and change settings in section Sending messages with purchased products.